We support companies with structured SAP training projects, from training strategy and course material development to training delivery and post-training support. This ensures that project teams, key users, and end users can confidently apply new processes and systems.
Strong in their field, but often not prepared for their role as educators.
End users are often not involved until shortly before the go-live.
Training materials do not align well with processes, roles, and the reality of the system.
Project teams often underestimate the time, resources, and coordination required.
Know-how is not being sustainably embedded or shared.
During hypercare, there are follow-up questions, errors, and spikes in support requests.
1. Initialization & Vision
Roles, Target Audiences, Project Context, Timeline
2. Training Strategy & Training Concept
Learning architecture, formats, target audience logic, governance
3. Training Needs Analysis
Who needs what, when, and to what extent?
4. Development of Materials and Exercises
Role-based, process-oriented, system-oriented
5. Train-the-Trainer & Key User Training
Develop key influencers, embed knowledge
6. Training Delivery
Project team, key users, end users, managers
7. Go-Live & Hypercare
Stabilization, fine-tuning, and knowledge transfer in day-to-day operations
Everyone.
In particular, however:
A successful SAP training project doesn’t begin with the first training session. It starts with an analysis of training needs, the identification of key influencers, and clear integration into the overall project. That’s why we combine training needs analysis, a key user strategy, training development, and hypercare into a comprehensive approach.
We identify key users in your company and enable them with professional trainers to successfully acquire training skills themselves in order to be able to train users.
Together, we analyze the existing parameters to define the training requirements. A lot is possible, from compact overview training courses to complex role-based practical training courses.
Our t4t LifeCycle encompasses all our services. From the pre-project phase through the training phase to after-go-live support with knowledge management.
Professional process visualization through schematic representation of your target processes helps to improve workflows, identify knowledge gaps and deepen employees' understanding.
Clear roles ensure efficiency, quality, and smooth coordination. Depending on the size of the project, roles are either consolidated or distributed among several people.
Manages the scope, timeline, budget, and quality, and coordinates the training subproject with the overall project and Change/IT.
Plans training sessions and resources, coordinates schedules, target audiences, and communication, and keeps everyone on the same page.
Ensures the flow of information and transparency: documents, minutes, task tracking, and progress overviews.
Responsible for the training concept and content, ensures consistency, and empowers trainers and key users. Conducts workshops and complex training sessions.
Conducts training sessions for key users and end users, tailors the methodology to the specific needs of each group, and collects feedback to improve the training.
“A great training course. Why? Individual questions, requests, and issues were addressed very effectively. The course structure—a mix of theory, hands-on practice, and exercises based on the relevant end-to-end process—was ideal. The course materials were very well organized. An all-around successful SAP training course. I’d gladly attend again.” – Course participant
“A highly competent company when it comes to SAP. Professional and exceptionally well-delivered SAP training courses across all modules. The knowledgeable trainers always tailored the sessions to our needs, which significantly enhanced our ability to work with SAP.” – Seminar participant
“Great training—it was a lot of fun! There were plenty of hands-on exercises, and every question was answered expertly.” – Seminar participant
An SAP training project is a structured subproject within an SAP implementation, SAP transformation, or rollout. The goal is to prepare all relevant target groups within the company for new processes, roles, and system functions in a timely manner and in line with their needs. This typically includes project team training, key user qualification, end-user training, the development of training materials, and support through the hypercare phase following go-live.
Depending on your needs, our SAP training projects include, among other things, the development of a training strategy, the creation of a training concept, the conduct of a training needs analysis, the development of training materials and exercises, the setup and coordination of the training system, the delivery of training for project teams, key users, and end users, as well as train-the-trainer programs and post-go-live support.
SAP training projects are particularly well-suited for SAP implementations, S/4HANA transformations, release upgrades, rollouts, change projects, and major process changes. Whenever workflows, roles, or system interfaces change, structured training for the affected employees is essential to ensure that the new system is used confidently and accepted in day-to-day operations.
Typical target groups in an SAP training project include project teams, key users, end users, and, depending on the project, managers or internal trainers. Ideally, the target groups to be trained and the level of detail of the training should be determined early on as part of a training needs analysis.
Project team training prepares participating project members for their technical tasks within the SAP project, such as learning about new features, processes, or releases. Key user training qualifies selected employees to serve as advocates, testers, or internal contacts. End-user training is aimed at employees who will later use the new SAP system in their day-to-day work and must be able to work confidently with the new processes and functions.
Yes. If the project involves internal trainers or key users conducting training sessions for end users, we provide support through train-the-trainer programs. These programs prepare the designated internal trainers for their roles in terms of teaching methods, methodology, and subject matter expertise. This is particularly beneficial when the goal is to embed knowledge within the company on a long-term basis and to conduct some training sessions internally.
An SAP training project typically proceeds in phases. Typical steps include initialization, planning (including the training strategy and training concept), training needs analysis, development of materials and exercises, preparation of the training system, delivery of the training, and project closure with post-go-live support or hypercare. Depending on the project approach, this model can also be adapted iteratively to agile SAP projects.
The training needs analysis, also known as TNA or TBA, systematically identifies which target groups require what knowledge to be able to perform their tasks confidently within the project and later during regular operations. This process involves analyzing roles, processes, system changes, skill gaps, and priorities. The results form the basis for training planning, cost estimation, the course catalog, and resource planning.
Depending on the target audience, content, and circumstances, SAP training projects can be delivered in-person, as virtual classroom training, in hybrid formats, or, in some cases, with e-learning components. The most appropriate formats depend on the learning objectives, the complexity of the content, the availability of participants, and the technical infrastructure.
Yes. As part of SAP training projects, we create training materials, exercise materials, and schedules, as well as—depending on the project—e-learning modules or content for authoring tools such as SAP Enable Now. The materials are tailored to the project’s target audiences, processes, and system landscape, and are designed both to facilitate the training sessions and for subsequent use in day-to-day work.
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