The following terms and conditions apply to the contractual relationship between trainers4training Gesellschaft für Wissensmanagement und Beratung mbH (t4t) and its customers and partners; they apply to all Services (conception, preparation, documentation and implementation) of SAP training, process visualization and project management. Any deviations are to be regulated in individual or framework agreements.
Registration/orders can be made in writing by post, fax or e-mail to t4t. Appointments can be made by telephone, but registrations/orders cannot be accepted by telephone.
You will then receive a confirmation of registration/order, information about the specific times, the venue with directions (if not "in-house") and any special instructions.
Cancellations must be sent to t4t in writing by post, fax or e-mail. Cancellation of a seminar/workshop free of charge is only possible up to 14 calendar days before the first day of the event. If we receive a cancellation less than 14 days before the start of the event, we will charge a cancellation fee of 40% of the total price. In the event of cancellation within 3 working days or less before the first day of the event, we will charge 75% of the training/workshop fee. This also applies if the training/workshop is rebooked by the customer for a later date. If a seminar/workshop date has to be canceled by trainers4training for organizational reasons, no claims can be made beyond the fees already paid.
Fees are made up of a participant-dependent seminar/workshop price, plus an organization fee, system usage fees and travel expenses. The participant-dependent seminar/workshop price includes the complete seminar service, including the usage license for t4t concepts, printed documents, as well as shipping and transport costs for documents to the place of use. We recommend the agreement of all-in daily rates or fixed flat-rate travel expenses.
In the case of customer-specific individual training courses, the exact scope of services will be specified in a separate written agreement.
If the event room is provided by the customer for in-house events, the following shall apply:
The provision of a suitably equipped event room and the release of the software applications required to hold an in-house event shall be the responsibility of the customer and shall be at the customer's expense.
Insofar as the customer provides licensed products for use in a training / seminar / workshop, he shall indemnify t4t against all possible claims of the owner of the property rights in the event of infringement of applicable property rights and copyrights in the context of the use of these licensed products in an in-house event.
If an in-house event is to be carried out in deviation from the advertised concept and/or using company-specific documents, special preparation times may be incurred; this also applies if technical system settings, parameter adjustments or changes in the area of data models and exercises are required or requested by the customer.
The performance of course preparation work must be expressly commissioned and the additional costs agreed with t4t.
The calculation of travel costs for in-house events at the venue chosen by the customer shall be based on the shortest route from Nuremberg to the venue. 0.65 €/km plus VAT will be charged for the daily outward and return journey. This also includes the costs for travel time.
For longer distances, the cheapest means of transportation will be chosen (car/train/flight). In the case of travel by airplane, the costs incurred will be charged in Europe for economy class, intercontinental business class.
Regulations deviating from this can be defined in the individual contract between the customer and t4t. We recommend the agreement of all-in daily rates or fixed travel expense flat rates.
If no all-in daily rate is agreed, hotel costs for overnight stays at the place of assignment may be included in a flat-rate travel expense allowance or charged according to expenditure on presentation of receipts.
In metropolitan areas, during trade fairs or at major events, local accommodation surcharges will also be charged.
If no all-in daily rate is agreed, daily expenses may be included in a flat-rate travel expense allowance or billed by country in accordance with the daily expenses defined in the Federal Republic of Germany.
The conditions stated in the current t4t price lists apply in each case plus the applicable value added tax, for customers abroad without value added tax. Any deviating prices agreed in writing shall be valid for the term of an individual or framework agreement.
Individual measures are invoiced immediately after completion of the measure. Services within the scope of a project are invoiced at the end of each month on the basis of assignment reports per trainer on an hourly basis. Smallest unit = 0.25 hours.
Invoiced Services are due in full within 30 days of the invoice date and must be paid without deduction.
The contracting parties undertake to maintain confidentiality about information and documents that have been marked or designated as confidential in the course of the business relationship, even beyond the business relationship.
Equipment: Computer, headset with microphone, webcam, per participant are required and provided by the client.
Video recordings of online training courses and workshops are subject to a charge (see t4t price list). They must be agreed and commissioned with trainers4training GmbH in advance of the event.
Video recordings that have not been agreed are not permitted and violate copyright law, the Privacy Policy and the protection of "confidentiality of the word".
§ Section 201 of the German Criminal Code criminalizes the violation of "confidentiality of the word". The following are punishable by imprisonment of up to three years or a fine
Further penal norms exist in the area of data protection laws and regulations as well as copyright law.
In addition to commissioning t4t to record a seminar, both the trainer and all participants must therefore agree to the recording. This must be documented in writing before the event, or at the beginning of the event after the start of the recording medium by verbally asking all participants.
The handling of the data transmitted within the scope of the business relationship and its Privacy Policy and security is regulated in t4t's privacy policy. This can be found on the homepage Privacy Policy.
The place of jurisdiction is Nuremberg.
Should individual provisions of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.
Status: January 2024
trainers4training Gesellschaft für Wissensmanagement und Beratung mbH
Südwestpark 37 - 41
90449 Nuremberg
Nuremberg, 21.11.2024
Copyright © 2025 trainers4training GmbH
Note: For better readability, we do not use gender-neutral language - we naturally address all people equally, regardless of gender and identity.