Status 07/2024

This Privacy Policy explains how we collect and process your personal data in accordance with the EUPrivacy Policy Data Protection Regulation (GDPR) when we

  • support you in your project search,
  • Maintain the relationship with you after we have found a job for you,
  • provide a service for you or you provide a service for us,
  • use your data to contact you for support in connection with one of our candidates or
  • make our website or other Internet presences available to you.

The specific purposes are described for the processing described here (e.g. contact form, web analysis, etc.).

With regard to the legal basis for the processing of your personal data, the following applies:

We process personal data that is required for the establishment, implementation or processing of our range of services (contract processing) on the legal basis of Art. 6 para. 1 lit. b GDPR. Insofar as we obtain your consent for the processing of your personal data, the consent pursuant to Art. 6 para. 1 lit. a GDPR forms the legal basis for data processing. Data processing is also permitted if we process your data to protect our legitimate interests and your interests or fundamental rights and freedoms with regard to the processing of personal data do not outweigh this. Insofar as we use external service providers as part of commissioned data processing, the processing is carried out on the legal basis of Art. 28 GDPR.

This Privacy Policy applies to the personal data of visitors to our website, candidates, clients, suppliers and others with whom we may contact to find out more about our candidates.

For more detailed information on the subject of Privacy Policy , please refer to our explanations on specific processing.

Important: This privacy policy may change from time to time. Please use this page to keep yourself informed, as we will post any changes here.

Note on the responsible body

The controller for the data processing described here is

trainers4training Gesellschaft für Wissensmanagement und Beratung mbH
Südwestpark 37 - 41
90449 Nuremberg

Phone: +49 911 80195272
E-Mail: info@t4t.eu

Data Protection Officer

We have appointed a data protection officer.
You can reach him as follows:

Philipp Herold
Mein-Datenschutzbeauftragter.de
Hafenstraße 1a
23568 Lübeck

+49 (0) 451 160852 - 23
philipp.herold@hub24.de

Your rights as a data subject

You have the right to information about the personal data concerning you. You can contact us at any time for information.

In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.

Furthermore, you have a right to rectification or erasure or to restriction of processing, insofar as you are legally entitled to do so.

Finally, you have the right to object to the processing within the framework of the legal requirements.

There is also a right to data portability within the framework of the Privacy Policy

You have the right to lodge a complaint about the processing of personal data by us with a supervisory authority for the Privacy Policy . As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Disclosure of your personal data

Your personal data will be passed on as described below.

Data will be passed on if we are entitled or obliged to pass on data due to legal provisions and/or official or court orders. In particular, this may involve the provision of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

If your data is passed on to service providers to the extent necessary, they will only have access to your personal data to the extent necessary to fulfill their tasks. These service providers are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the GDPR.

Beyond the aforementioned circumstances, we do not transfer your data to third parties without your consent. In particular, we do not pass on any personal data to a body in a third country or an international organization.

Data security

Unfortunately, the transmission of information via the Internet is never 100% secure, which is why we cannot guarantee the security of data transmitted to our website via the Internet.

However, we use technical and organizational measures to protect our website against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

In particular, your personal data is transmitted to us in encrypted form. We use the SSL/TLS (Secure Sockets Layer/Transport Layer Security) coding system. Our security measures are continuously improved in line with technological developments.

Irrespective of the website, we will take all necessary (technical and organizational) measures to protect the personal information we store from misuse, loss or unauthorized access.

Deletion of data

We generally delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual Services , to check and grant or defend against warranty and guarantee claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.

References and links

When calling up Internet pages to which reference is made on our website, you may be asked again for information such as your name, address, e-mail address, browser properties, etc. This privacy policy does not regulate the collection, disclosure or handling of personal data by third parties.

Third-party service providers may have different and separate provisions regarding the collection, processing and use of personal data. It is therefore advisable to inform yourself on the websites of third parties about their practices regarding the handling of personal data before entering personal data.

Amendment of this data protection notice

We revise this data protection information in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on our website.

Privacy Policy

As the operator of these pages, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This section of our privacy policy explains what data we collect via the website and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Data processing for specific purposes

Each time the content of the website is accessed, data is temporarily stored in so-called log files, which may allow identification. The following data is collected:

  • Date and time of retrieval
  • IP address of the calling computer
  • Host name of the accessing computer
  • Website from which the website was accessed
  • Websites accessed via the website
  • Visited page on our website
  • Amount of data transferred
  • Message as to whether the retrieval was successful
  • Information about the browser type and version used
  • Operating system

The temporary storage of the data is necessary for the course of a website visit in order to enable delivery of the website. Further storage of the log files takes place in order to ensure the functionality of the website and the security of the information technology systems.

Legal basis for this data processing

The legal basis for the storage and processing is the protection of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.

Other recipients of the personal data

The trainers4training GmbH website is hosted by STRATO AG. STRATO AG receives the above-mentioned data for this purpose as a processor. The data will not be transferred to a third country in accordance with the GDPR.

A corresponding data processing agreement has been concluded with the service provider. Further information on the subject of Privacy Policy can be found on the STRATO AG website.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Required

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymized.

Cookie Duration Description
_wpfuuid 11 years This cookie is used by the WPForms WordPress plugin. The cookie is used so that the paid version of the plugin can connect entries from the same user and is used for some additional features such as the Form Abandonment addon
cli_user_preference 7 days
cookielawinfo-checbox-analytics 11 months This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user's consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-required 7 days This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user's consent for the cookies in the "Necessary" category.
viewed_cookie_policy 11 months The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.

Analysis

Analytical cookies are used to analyze the user behavior of visitors to our website. These cookies help to provide information about the number of visitors, bounce rates, data sources, etc.

Cookie Duration Description
__hssc 30 minutes This cookie tracks sessions. It is used to determine whether the HubSpot software needs to increment the session count and timestamps in the __hstc cookie.
__hssrc End of session Whenever the HubSpot software changes the session cookie, this cookie is also set. This is used to determine whether the visitor has restarted the browser. If this cookie is not present when HubSpot manages cookies, it is considered a new session.
__hstc 6 months The main cookie for visitor tracking.
_ga 2 years No description
_ga_KXX323DK5Q 2 years No description

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of a contract for services and digital content

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to companies entrusted with the provision of Services or to the credit institution responsible for processing payments.

Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Use of the contact forms

Scope of application

By using our available forms

we store the personal data you provide in order to process your request and to contact you to process your request. The voluntary information is used to specify your request and to improve the processing of your request. The requested data is transmitted to us by you on a purely voluntary basis.

Depending on the type of request, the legal basis for this processing is Art. 6 para. 1 lit. b GDPR for requests that you make yourself as part of a pre-contractual measure or Art. 6 para. 1 sentence 1 lit. f GDPR if your request is of a different nature. If personal data is requested that we do not need for the fulfillment of a contract or to protect legitimate interests, it will be transmitted to us on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Purpose and legal basis for the processing of personal data

The personal data is collected, processed and used by us exclusively for the following purposes.

  • For contact and related correspondence
  • To process a request
  • To realize a booking for a seminar
  • To process an application
  • To the newsletter mailing list

Personal data collected and processed

We only collect and process your personal data if you provide it to us voluntarily, e.g. by filling out our forms or sending us e-mails.

An exception to this are requests to external trainers whose data we receive from official information files or from project managers.

In the context of the available forms or messages, this is initially the following data:

Data of interested parties and inquiring persons

  • Salutation*
  • full name*
  • Full address*
  • Company name*
  • E-mail address*
  • Complete phone number*
  • Consent to the privacy policy*
  • Message*

Data from seminar bookings

  • Salutation*
  • full name*
  • Full address*
  • Company name*
  • E-mail address*
  • Complete phone number*
  • Consent to the privacy policy*
  • Message*

Newsletter

If you subscribe to our company's newsletter, the data in the respective input mask will be transmitted to the controller. Subscription to our newsletter takes place in a so-called double opt-in procedure. This means that after registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people's e-mail addresses. When registering for the newsletter, the user's IP address and the date and time of registration are stored. This serves to prevent misuse of the services or the e-mail address of the person concerned. The data is not passed on to third parties. An exception is made if there is a legal obligation to pass on the data. The data is used exclusively for sending the newsletter. Subscription to the newsletter can be terminated by the data subject at any time. Consent to the storage of personal data can also be revoked at any time. There is a corresponding link for this purpose in every newsletter. The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a) GDPR if the user has given consent. The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG.

Hubspot CRM

We use Hubspot CRM as a central customer relationship management system. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereinafter Hubspot CRM). We have chosen a server location within the EU to store the data; the provider is HubSpot Ireland Ltd, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland.

Among other things, Hubspot CRM enables us to manage existing and potential customers and customer contacts. With the help of Hubspot CRM, we are able to record, sort and analyze customer interactions via email, social media or telephone across various channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or for marketing measures (e.g. newsletter mailings). With Hubspot CRM, we are also able to record and analyze the user behavior of our contacts on our website.

The use of Hubspot CRM is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Details can be found in Hubspot's privacy policy: https://legal.hubspot.com/privacy-policy.

The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US company involved is certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

Order processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Hubspot Analytics

We use HubSpot Analytics from HubSpot, Inc, Cambridge, Massachusetts, US, as an analysis service for the statistical evaluation of our online offering. This includes, for example, the number of visits to our website, subpages visited and the time spent by visitors.

HubSpot Analytics uses cookies and other browser technologies to evaluate user behavior and recognize users.

This information is used, among other things, to compile reports on website activity.

The use of HubSpot Analytics is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

The specific storage period of the processed data cannot be influenced by us, but is determined by HubSpot, Inc. Further information can be found in the privacy policy for HubSpot Analytics: https://legal.hubspot.com/privacy-policy.

Hubspot Chat

We have integrated components of the HubSpot Chat customer communication platform on our website. HubSpot Chat is a service of HubSpot, Inc. and offers us the opportunity to communicate with visitors to our website via chat and to provide targeted help with questions. HubSpot Chat uses cookies and other browser technologies to evaluate user behaviour and recognize users. Furthermore, HubSpot Chat is used to store and transmit data entered in chats using cookies, including your IP address. In this case, your data will be passed on to the operator of HubSpot Chat, HubSpot, Inc, Cambridge, Massachusetts, US.

The use of HubSpot Chat is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

The specific storage period of the processed data cannot be influenced by us, but is determined by HubSpot, Inc. Further information can be found in the privacy policy for HubSpot Chat: https://legal.hubspot.com/privacy-policy.

Analysis tools and advertising

(1) Analysis tools and tools from third-party providers

When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Details on this can be found in our privacy policy under the heading "Third-party modules and analysis tools".

You can object to this analysis. We will inform you about the objection options in this privacy policy.

(2) Google Analytics

Type and scope of processing

We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offering. This includes, for example, the number of visits to our website, subpages visited and the time spent by visitors.

Google Analytics uses cookies and other browser technologies to evaluate user behavior and recognize users.

This information is used, among other things, to compile reports on website activity.

Purpose and legal basis

The use of Google Analytics is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TTDSG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

Google Tag Manager

Type and scope of processing

We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via an interface and enables us to control the precise integration of services on our website.

This allows us to flexibly integrate additional services in order to evaluate user access to our website.

Purpose and legal basis

The use of Google Tag Manager is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TTDSG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

WEGLOT

Type and scope of processing

We have integrated Weglot components on our website. Weglot is a service of Weglot SAS and offers translation solutions for websites and web applications.

When you use the translation function on our website, you establish a connection to the servers of Weglot SAS, 138 Rue Pierre Joigneaux, 92270 Bois-Colombes, France, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Weglot.

Purpose and legal basis

The use of Weglot is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TTDSG.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Weglot SAS. Further information can be found in the privacy policy for Weglot: https://weglot.com/privacy/.

Data collection & processing in our business processes

(1) Data of our customers and suppliers

We only collect data from and about our customers and suppliers to the minimum extent necessary to enable a functioning business relationship. This includes the company's contact details as well as contact details of individual contact persons within the company organization (e.g. names, telephone numbers and e-mail addresses), as well as bank details in order to be able to make payments. The legal basis is the establishment, implementation or processing of our range of services (Art. 6 para. 1 lit. b GDPR).

(2) Data of our trainers and consultants

Training, process visualization and project management made to measure is our motto - in order to realize this, we need to collect and process the relevant data on our trainers and consultants (permanent and freelance). These are

  • Personal data: name, date of birth/age, contact details, emergency contacts, company affiliation, origin/initial contact, contact history, availability, preferences and conditions
  • Skills & Abilities: Categorization trainer/consultant, language skills, sector/industry experience, SAP knowledge (duration, modules, applications, technologies), authoring tools, TOBA membership/certification
  • Profile data: Links to XING and LinkedIn profiles, CVs as provided to us by the persons themselves (usually by e-mail)

We collect personal data in three ways:

  • Notification by the business partners themselves
  • From other sources, in particular from social networks and partner companies
  • Automatic collection on this website

We may share your personal data with the following categories of people in a variety of ways and for a variety of purposes, as appropriate and in accordance with local laws and regulations:

  • Individuals and organizations who, in order to work with us, hold information related to the reference or application, such as current, previous or prospective employees, trainers and review boards, and employment and recruitment agencies
  • In the case of candidates: potential clients and other external partners

(3) Information obligations for applicants pursuant to Art. 13 and Art. 14 GDPR

Who is responsible for data processing?

Responsible for all incoming applications within the company:

trainers4training Gesellschaft für Wissensmanagement und Beratung mbH
Südwestpark 37 - 41
90449 Nuremberg

Where do we obtain the collected data from?

We only collect and process the personal data you provide to us as part of the application process. This is the data listed below (type of data):

Personal details

  • Surname, first name
  • Address and other contact details
  • Place of birth
  • Birthday
  • Nationality

Bank details

  • e.g. for the purpose of possible reimbursement of travel expenses

Legitimation data

  • e.g. ID card data

Health data

  • Information on disabilities or severe disabilities

Qualification papers

  • Certificates, assessments, etc. Proof of training
For what purpose is the collected data processed (legal basis)?

Processing is carried out in compliance with the applicable General Data Protection Regulation (GDPR) and the new German Federal Data Protection Act (BDSG), sector-specific data protection standards in the course of the application process, such as the German Social Security Code, Telecommunications Act and Works Constitution Act. The legal basis for the processing of your personal data as part of the application process is Section 26 (1) in conjunction with (2) BDSG.

Processing in the context of balancing interests

If necessary, we process your data to protect our legitimate interests or the legitimate interests of third parties. This includes, for example, the assertion of legal claims and defense in legal disputes, measures for business management and further development.

Processing based on the consent given

With your consent to the processing of personal data, the lawfulness of the collection and processing of your personal data is based on your consent given to us. This can be revoked at any time. The revocation is effective in the future and cannot be granted retroactively. If the processing of the collected personal data is revoked, the purpose for which it was collected can no longer be fulfilled or implemented.

To whom is the collected personal data forwarded?

The data collected will be forwarded within our company to the responsible departments that have been entrusted with the processing of the application procedure and require it to fulfill legal obligations. Processors working with the company may also receive your data for the purposes mentioned. This concerns companies in the field of IT services. At this point, it should be mentioned that we also observe and take into account the data protection regulations when passing on data to third parties in the circumstances described above.

Your data will only be passed on on the basis of legal regulations, your consent given to us or if we are authorized to provide information about it. These are data recipients such as affiliated companies (application procedures for other advertised positions) for which you have given us your consent to transfer the data.

How long will the data collected during the application process be stored?

If necessary, your personal data will be processed and stored for the duration of the application process. After the purpose has been fulfilled, but after 6 months at the latest, we will delete the data. If the storage of the data is no longer necessary to carry out the application process and there is no legal retention period for this or if we do not have your consent, which justifies a longer storage period, the data will be deleted immediately.

Is there a transfer to third countries?

Data is not transferred to a third country, i.e. countries outside the European Economic Area-EEA.

What rights can I assert?

Within the framework of the legal requirements of the GDPR and the BDSG-new, every data subject has the right to information about the processing of their personal data, the right to rectification, erasure and restriction of processing as well as the right to object to processing and the right to data portability. When asserting the right to information and deletion, the restrictions of §§ 33, 34 BDSG-new must be taken into account. Furthermore, you have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR in conjunction with § 19 BDSG-new.

Is it mandatory to provide data?

You only need to provide the data required for the application process. There is no obligation to provide us with certain data. However, without the provision of the necessary data on your part, an appropriate application procedure cannot usually be realized.

To what extent is there automated decision-making in individual cases?

No automated decision-making processes are used within our application procedure.

Does the data collected lead to profiling (scoring)?

We do not use profiling data for the justification and implementation of the application process.

Data protection information for online meetings, conference calls and web seminars via video conferencing systems

We would like to inform you below about the processing of personal data in connection with the use of video conferencing systems such as "Teams" or other tools used.

Purpose of the processing

We use video conferencing systems to conduct telephone conferences, online meetings, video conferences, online training courses and/or web seminars (hereinafter referred to as "online meetings"). We currently use the "Teams" tool for this purpose: "Teams" is a system from Microsoft Corporation, One Microsoft Way, based in the USA.

Person responsible

The controller for data processing directly related to the implementation of "online meetings" is trainers4training Gesellschaft für Wissensmanagement und Beratung mbH, Südwestpark 37 - 41, 90449 Nuremberg.

Note: If you access the provider's website, the provider is responsible for data processing. However, accessing the website is only necessary for the use of the online meetings conference systems in order to download the software for their use.

If you do not want to or cannot use the "Microsoft Teams" app, you can also use "Microsoft Teams" via your browser. The service is then also provided via the "Microsoft Teams" website.

What data is processed?

Various types of data are processed when using the video conferencing systems. The scope of the data also depends on the data you provide before or during participation in an "online meeting".

The following personal data is processed:

Details of the user:

  • First name, last name
  • Telephone (optional)
  • E-mail address
  • Password (if "Single-Sign-On" is not used)
  • Profile picture (optional)
  • Department (optional)

Meeting metadata:

  • Topic, description (optional)
  • Subscriber IP addresses
  • Device/hardware information

For recordings (optional):

  • MP4 file of all video, audio and presentation recordings
  • M4A file of all audio recordings
  • Text file of the online meeting chat

When dialing in by telephone:

  • Information on the incoming and outgoing phone number
  • Country name
  • Start and end time
  • If necessary, further connection data such as the IP address of the device can be saved.

Text, audio and video data:

  • You may have the option of using the chat, question or survey functions in an "online meeting". In this respect, the text entries you make are processed in order to display them in the "online meeting" and, if necessary, to log them.
  • To enable the display of video and the playback of audio, the data from the microphone of your end device and any video camera of the end device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the applications.
  • To take part in an "online meeting" or to enter the "meeting room", you must at least provide information about your name.
Scope of processing

We use video conferencing systems to conduct online meetings. If we want to record "online meetings", we will inform you transparently in advance and - if necessary - ask for your consent. The fact of the recording will also be displayed to you in the applications. If it is necessary for the purpose of logging the results of an online meeting, we will log the chat content. However, this will not usually be the case. In the case of webinars, we may also process the questions asked by webinar participants for the purposes of recording and following up on webinars.

If you are registered as a user with a video conferencing tool, reports on "online meetings" (meeting metadata, telephone dial-in data, questions and answers in webinars, survey function in webinars) can be saved for up to at least one month.

Automated decision-making within the meaning of Art. 22 GDPR is not used.

Legal basis for data processing

Insofar as personal data of employees of trainers4training Gesellschaft für Wissensmanagement und Beratung mbH is processed, § 26 BDSG is the legal basis for data processing.

If, in connection with the use of video conferencing systems, personal data is not required for the establishment, implementation or termination of the employment relationship, but is nevertheless an elementary component in the use of these applications, Art. 6 para. 1 lit. f) GDPR is the legal basis for data processing. In these cases, our interest lies in the effective conduct of "online meetings".

In addition, the legal basis for data processing when conducting "online meetings" is Art. 6 para. 1 lit. b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.

If there is no contractual relationship, the legal basis is Art. 6 para. 1 lit. f) GDPR. Here too, we are interested in the effective conduct of "online meetings".

Recipients / forwarding of data

Personal data that is processed in connection with participation in "online meetings" is not passed on to third parties unless it is intended to be passed on. Please note that content from "online meetings", as with face-to-face meetings, is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.

Other recipients: The provider of online services necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in our order processing contract with online services.

Data processing outside the European Union

"Teams" is a service provided by a provider from the USA. Personal data may therefore also be processed in a third country.

We have concluded an order processing contract with the provider that meets the requirements of Art. 28 GDPR. In addition, the EU standard contractual clauses have been contractually agreed for data transfers to third countries. Microsoft has also been certified in accordance with the current Data Privacy Framework.

In order to ensure an appropriate level of data protection, we only use the most necessary personal data for implementation. This also applies to the recording of web seminars as part of our range of services.

In order to present our company in the best possible way and to communicate with you as a user, customer or interested party and to inform you about the Services we offer, we make use of our presence on social networks. When using social networks, data is processed outside the European Union (EU) and the European Economic Area (EEA). An equivalent level of data protection as exists in the EU cannot be guaranteed in all countries outside the EU.
In this context, there may be risks for you as a user if the transmitted data is processed in so-called third countries with an inadequate level of data protection.

This makes it more difficult to enforce known user rights. In addition, your data may not be processed in your interest by the provider in the third country.

We only transfer personal data to third countries for which an adequate level of protection has been confirmed or if the transfer of personal data can be ensured by contractual agreements or other suitable guarantees.

In addition to the respective provider of a social network, we also collect and process personal user data on so-called "fan pages". This notice informs you which data we collect from you on our social media sites, how we use it and how you can object to the use of your data. The respective data processing purposes and data categories can be found in the respective offer listed in more detail below.

The activities in social media operated by us and described in more detail below are carried out on the basis of a balancing of interests in accordance with Art. 6 para. 1 lit. f) GDPR.

To achieve this, cookies are used which record user behavior and enable the user to be profiled.
A specific list of the purposes for which user data is processed can be found in the data protection notices of the respective providers. By making the appropriate settings in your user account, you can restrict profiling, at least to a certain extent. For the exact procedure, please read the relevant data protection information of the respective provider.

 

Platform Responsible body Data protection information of the platform operators
Facebook Meta Platforms Ireland Ltd
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
https://privacycenter.instagram.com/policy/
Instagram Meta Platforms Ireland Ltd
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
https://privacycenter.instagram.com/policy/
YouTube Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
https://policies.google.com/privacy?hl=de
Xing New Work SE
Am Strandkai 1, 20457 Hamburg, Germany
https://privacy.xing.com/de/datenschutzerklaerung
LinkedIn LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland
https://de.linkedin.com/legal/privacy-policy?

We operate profiles on the listed platforms to draw attention to products and services and to interact with customers, interested parties and other users of the platform.

In this context, the platform operators also use certain data that they have collected from users of the platform (e.g. whether a photo on a profile has been marked with "Like" or commented on) to create aggregated usage statistics and make them available to the respective operators of the profile (so-called "Insights" or "Analytics"). We as the profile operator also receive such usage statistics. The information we receive as profile operators does not allow us to draw any conclusions about individual users. The profile operator itself has no access to personal data that the platform operator processes for the creation of usage statistics. Only the respective platform operator determines which data is processed for these purposes and how. As the profile operator, we have no legal or actual influence on the processing by the platform operators.

For processing in connection with the creation of usage statistics, we are considered joint controllers within the meaning of Art. 26 GDPR together with the respective platform operator.

Where possible, there are agreements on joint responsibility with the respective platform operators.

In addition, data processing by us as the profile operator only takes place to a very limited extent:

  • Processing of usernames and comments that are deleted due to a breach of netiquette. These will be retained within the statute of limitations period to provide any necessary evidence in the event of legal disputes.
    • Processing of usernames and individual messages when you contact us via messenger services
    • Processing of usernames and postings in the context of inquiries and, if necessary, obtaining consent for the re-posting of images
    • Recruiting potential applicants on career platforms

For these purposes, we generally only process your name, message content, comment content and the profile information you have provided "publicly".

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Note: For better readability, we do not use gender-neutral language - we naturally address all people equally, regardless of gender and identity.